What to know before hiring movers is that moving can be stressful, from packing and heavy lifting to the worry of damaged belongings. Choosing the right movers can make the process smooth, safe, and less overwhelming. Before you sign a contract, you should create a list of crucial questions to ask movers, such as cost, insurance, experience, and what services are covered, to help you prevent unpleasant surprises or subpar service. Being informed helps you pick a trusted moving company with confidence. In this guide, we’ll share everything you should know before making your choice.
Why It’s Important to Research Before Hiring Movers

Common Problems Without Research
A lot of folks hire movers in a hurry without investigating their backgrounds. This may result in unanticipated costs, last-minute hold-ups, negligent handling, or even misplaced goods. Your possessions are at risk since some movers could not be insured or licensed.
Benefits of Being Prepared
Doing a little research saves you stress and money. When you compare companies, read reviews, and ask the right questions, you’re more likely to hire reliable movers who show up on time, handle items with care, and provide clear pricing. Being informed means your move will be smoother, safer, and free of surprises.
20 Questions to Ask Before Hiring Movers
It’s crucial to consider factors other than pricing when choosing a moving company. Asking the correct questions can help you avoid frauds, save money, and safeguard your possessions. A comprehensive list of questions to ask moving companies before deciding on a move is provided below:
- Are you licensed and insured?
A reputable moving business should hold a current state license for local moves or a U.S. Department of Transportation license for interstate transfers. Insurance guarantees that your belongings are safeguarded against loss or damage. - Do you provide written estimates?
Always get a written estimate rather than a verbal promise. This gives you a document to rely on if disputes arise later. - Do you offer binding or non-binding quotes?
While non-binding estimates are subject to change, binding estimates guarantee your moving expenses. You can prevent unforeseen fees by being aware of the difference. - What services are included in the price?
Some movers include packing materials, loading, and unloading, while others charge separately. Make sure you understand what you’re getting in order to compare businesses properly. - How do you handle fragile or high-value items?
Ask about their process for wrapping, padding, and moving items like antiques, glassware, or electronics. A good mover should know how to handle fragile items. - Do you have experience with both local and long-distance moves?
A company familiar with both knows how to handle challenges like traffic, long travel times, or overnight storage. - What packing options do you provide?
Some companies offer full-service packing, while others only supply boxes. Knowing your options helps you decide if you’ll pack yourself or let movers handle it. - Do you charge extra for stairs, elevators, or heavy items?
Many movers add charges for tricky access or oversized furniture. Asking in advance prevents surprise fees. - How do you calculate moving costs?
Some movers charge by the hour, others by the weight of your items, and some use a flat rate. This makes a big difference in your total cost. - What is your cancellation or rescheduling policy?
Life is unpredictable. Make sure you know whether you’ll lose a deposit or pay a fee if your plans change. - Can I see customer reviews or references?
Reputable movers should be happy to share positive reviews or connect you with past customers who can share their experiences. - Do you use subcontractors or handle moves with your own team?
Movers with in-house staff typically provide more consistent service. Subcontractors may not have the same training or standards. - How do you protect furniture and large items during the move?
Look for movers who use shrink wrap, padding, and moving blankets to avoid scratches, dents, or breaks. - Do you provide storage services if needed?
If there’s a gap between moving out and moving in, having short-term storage available can be a lifesaver. - What kind of insurance coverage do you offer for belongings?
Basic coverage often pays only a fraction of an item’s value. Inquire about extra insurance or full-value protection for pricey items. - On moving day, how do you deal with unforeseen delays?
Whether it’s traffic, weather, or an equipment issue, movers should explain how they deal with delays and how it impacts your bill. - Do I need to be aware of any hidden costs?
Be clear about possible extra charges for fuel, long carry distances, or bulky items like pianos and safes. - How early should I book my move?
During peak moving seasons (summer, weekends, end of the month), movers can book up quickly. Ask how far in advance you should reserve your spot. - What happens if something gets lost or damaged?
Movers should explain their claims process and how long it takes to receive compensation if items are broken or missing. - Do you provide a written contract with all terms included?
Never hire movers without a signed contract. The document should outline services, pricing, timelines, and policies in detail.
If you want a tension-free move with one of the best moving companies in Sherman Oaks, look no further than Chamomile Go. Our licensed and insured team provides reliable moving services in Sherman Oaks, including packing and logistics, with transparent pricing and no hidden fees. From local moves to full-service support, we make every step simple and stress-free. Contact Chamomile Go today for your free moving quote!
Red Flags to Watch Out for When Choosing Movers

Hiring movers can feel overwhelming, but spotting the warning signs early will save you from stress and hidden costs. Here are some common red flags to avoid:
1. Extremely Low Estimates
If a company’s price sounds too good to be true, it usually is. Some movers lure customers with cheap estimates, then add unexpected charges later. Always compare quotes and ask the right questions for movers about what’s included in the price.
2. No Physical Office or Company Address
A professional moving company should have a real address and office you can verify. If you can’t find their location, it could mean they’re unreliable or even a scam.
3. Lack of Contract or Vague Paperwork
Never move forward without a clear, written contract. A trustworthy mover will provide detailed paperwork that outlines costs, timelines, and services. If the documents feel vague, that’s a major red flag.
4. Bad or No Online Reviews
Check Google, Yelp, and the Better Business Bureau for feedback. If a company has little to no online presence or mostly negative reviews it’s best to walk away. Using the right questions to ask moving companies can help verify their reputation before you commit.
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Why Choose Chamomile Go for Your Move
When it comes to relocating, trust and reliability matter. That’s exactly what you get with Chamomile Go. Here’s why choosing Chamomile Go is the smart decision for your next move:
Local Expertise
We know Los Angeles and the surrounding areas Anaheim, Pasadena, Ventura, Santa Clarita, Beverly Hills, and more. Our local knowledge helps us plan efficient routes, saving you time and stress.
Wide Range of Services
From local moving and commercial moving to packing services, senior moving, logistics, loading, and unloading, we provide complete solutions to fit your needs.
Licensed, Insured, and Trusted
Your belongings are valuable. Chamomile Go is fully licensed and insured, giving you peace of mind that your move is in safe hands.
Transparent Pricing
We believe in honest quotes with no hidden fees. What we promise is what you pay simple and clear.
Final Thoughts
Understanding what to know before hiring movers helps you avoid stress, hidden costs, and unreliable companies. By asking the right questions and doing your research, you’ll feel confident about your choice.
At Chamomile Go, we provide trusted moving services across Los Angeles, including Sherman Oaks. From local moving and packing to logistics and senior moving, our licensed and insured team makes your move simple and worry-free. Ready for a smooth move? Contact Chamomile Go today for your free quote!
FAQs
How Do I Avoid Hidden Fees When Hiring Movers?
Ask movers for a detailed breakdown of costs. Clarify if there are extra charges for stairs, long carries, heavy items, or fuel before signing a contract.
What Questions Should I Ask Movers Before Booking?
Some key questions for movers include: Are you licensed and insured? Do you offer binding estimates? How do you handle fragile items?
Is It Better To Get A Binding Or Non-Binding Estimate?
A binding estimate locks in your moving price, while a non-binding estimate may change based on weight or hours. Binding is safer to avoid surprises.
How Far In Advance Should I Hire Movers?
For local moves, booking 2–4 weeks ahead is usually enough. For peak seasons like summer or end-of-month, reserve 6–8 weeks in advance.
What Are The Red Flags To Watch Out For In Movers?
Extremely low estimates, no written contracts, lack of a physical office, and poor or no online reviews are all warning signs.